Policies
🔒 Privacy Policy
Effective Date: [ضع تاريخ اليوم]
At Mudier Trade and Services Inc., your privacy is very important to us.
Information We Collect
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Name, email, phone, and shipping address.
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Payment information (processed securely via Shopify Payments/PayPal).
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Device and browsing data (via cookies).
How We Use Your Information
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To process and fulfill orders.
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To communicate with you regarding purchases, support, and promotions.
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To improve our website and services.
Sharing of Information
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We do not sell your personal data.
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We only share limited data with shipping and payment partners.
Security
We use Shopify’s secure platform to protect your information.
Contact
Mudier Trade and Services Inc.
📧 info@mudier.ca
📍 St. Catharines, Ontario, Canada
🚚 Shipping Policy
Effective Date: [ضع التاريخ]
Zones & Rates
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Canada: $7.99 CAD, Free shipping on orders over $49.
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USA: $9.99 CAD.
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International: $14.99 CAD.
Processing & Delivery
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Processing: 1–3 business days.
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Canada: 3–7 business days.
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USA: 5–10 business days.
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International: 10–21 business days.
🔄 Return & Refund Policy
Effective Date: [ضع التاريخ]
Returns
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Accepted within 14 days of delivery.
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Items must be unused and in original packaging.
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Contact: info@mudier.ca with your order number.
Refunds
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Processed within 5–7 business days after approval.
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Refund to the original payment method.
Exchanges
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Available only for defective or damaged items.
Non-Returnable Items
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Opened personal care products or hygiene-sensitive items.