Policies


🔒 Privacy Policy

Effective Date: [ضع تاريخ اليوم]

At Mudier Trade and Services Inc., your privacy is very important to us.

Information We Collect

  • Name, email, phone, and shipping address.

  • Payment information (processed securely via Shopify Payments/PayPal).

  • Device and browsing data (via cookies).

How We Use Your Information

  • To process and fulfill orders.

  • To communicate with you regarding purchases, support, and promotions.

  • To improve our website and services.

Sharing of Information

  • We do not sell your personal data.

  • We only share limited data with shipping and payment partners.

Security

We use Shopify’s secure platform to protect your information.

Contact

Mudier Trade and Services Inc.
📧 info@mudier.ca
📍 St. Catharines, Ontario, Canada


🚚 Shipping Policy

Effective Date: [ضع التاريخ]

Zones & Rates

  • Canada: $7.99 CAD, Free shipping on orders over $49.

  • USA: $9.99 CAD.

  • International: $14.99 CAD.

Processing & Delivery

  • Processing: 1–3 business days.

  • Canada: 3–7 business days.

  • USA: 5–10 business days.

  • International: 10–21 business days.


🔄 Return & Refund Policy

Effective Date: [ضع التاريخ]

Returns

  • Accepted within 14 days of delivery.

  • Items must be unused and in original packaging.

  • Contact: info@mudier.ca with your order number.

Refunds

  • Processed within 5–7 business days after approval.

  • Refund to the original payment method.

Exchanges

  • Available only for defective or damaged items.

Non-Returnable Items

  • Opened personal care products or hygiene-sensitive items.